Privacy policy
Privacy Policy
Esk Beef Pty Ltd (ABN 34 673 427 471) respects your privacy. This policy explains what we collect, why, and the control you have over it. We handle personal information in line with the Australian Privacy Principles.
What we collect
We collect the information you give us when you order, book a farm tour, enter a giveaway, sign up for our list, or contact us. That can include your name, email, phone number, delivery address and order history. When you pay, your card details go straight to our payment provider and are not stored by us.
We also collect basic technical data when you browse the site, such as your device, browser and pages viewed, through cookies and similar tools.
How we use it
- To process, deliver and support your orders and bookings.
- To run giveaways and contact winners.
- To send you news and offers, where you have opted in.
- To run, secure and improve the website.
- To meet our legal and tax obligations.
Who we share it with
We share information only with the providers that help us operate, such as our payment processor, delivery partners, email and website platforms, and only as much as they need to do their job. We do not sell your personal information. We may disclose information where the law requires it.
Cookies
Our site uses cookies to keep your cart working, remember your preferences and understand how the site is used. You can block or clear cookies in your browser, though some parts of the site may not work as well if you do.
Keeping and protecting it
We keep personal information only as long as we need it for the purposes above or to meet our legal obligations, then we remove it. We take reasonable steps to protect it from misuse, loss and unauthorised access.
Your choices
You can ask to access or correct the information we hold, or unsubscribe from marketing at any time. Every marketing email has an unsubscribe link, or email us and we will sort it. To make a request or raise a privacy concern, contact us below.